Straightforward shopping. No games, no fine print.
Nilaya Home sells tableware, textiles and small decor with clear pricing, fast dispatch, and a real person to talk to if something's wrong.
- Tracked delivery
- 7-day returns
- COD available
Shop
A few things we keep in stock.
Real photos, clear prices - open any card for sizes and details.
Why buy from us
Three promises, kept.
Real photos, real stock
What you see is what ships. No renders, no borrowed catalogue images.
Fast dispatch, tracked delivery
Orders placed before 2 PM dispatch the same day, otherwise the next working day.
Easy returns, no hassle
Seven days, pickup arranged by us, refunded to how you paid.
What happens after you order
You'll hear from us four times. Then we leave you alone.
Every update lands on WhatsApp automatically - no chasing us for a tracking number.
- 1
Instant
Order placed
You get an order number the moment payment clears.
- 2
Within a minute
WhatsApp confirmation
Itemised confirmation with your delivery address to check.
- 3
Same or next day
Dispatch update
Courier name and tracking link, sent the moment it leaves us.
- 4
Day of delivery
Delivery update
A heads-up the morning it's out for delivery.
- 5
+3 days
Review request
One message, three days later. Ignore it and we won't ask twice.
About
Started with six cups and a spare room.
Nilaya began in 2021 because we couldn't find plain, well-made tableware at a price that made sense - everything was either disposable or absurd.
Read our storyQuestions before you order? Message us - we reply fast.
A real person, usually within the hour, 9 AM to 8 PM.